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Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Information we collect
We may collect, store and use the following kinds of personal data: (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views); (b) information that you provide to us on the website registration form (such as name, phone number and email address) for the purpose of subscribing to our website services, receiving email notifications and/or newsletters; (d) information you provide us on our website help desk application (such as name, phone number, email address and specific corporate data and facts) for the purpose of reporting and customer requirements, issues, tasks or bugs; (d) any other information that you choose to send to us through the website, by email or post.

Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purpose. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

•  - To estimate our audience size and usage pattern.

•  - To store information about your preferences, and so allow us to customise our site according to your individual interests.

•  - To speed up your searches.

•  - To recognise you when you return to our site.

This website uses the following cookies:

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) send you general (non-marketing) commercial communications; (d) send you email notifications which you have specifically requested; (e) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or by email or similar technology (you can inform us at any time if you no longer require marketing communications); (f) deal with customer requirements, issues, tasks and bug tracking; (g) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; (h) deal with enquiries and complaints made by or about you relating to the website.

Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention). Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers
Information that we collect may be stored and processed in and transferred between the United States where we host our web server and any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. If you are in the European Economic Area (EEA), information which you provide may be transferred to countries including South Africa, United Arab Emirates, India, Russia and the United States which do not have data protection laws equivalent to those in force in the EEA. You expressly agree to such transfers of personal information.

Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide to register for our download area in a database on our secure (password, and firewall protected) servers, hosted in the United States with Media Temple, inc. Media Temple's privacy policy is available at http://mediatemple.net/company/legal/privacy.php.  We use salesforce.com to track and manage new customer enquires and any data sent to us in connection with a new customer enquiry will also be stored securely with salesforce.com.  A copy of their privacy policy is available at http://www.salesforce.com/company/privacy/. We use Zendesk to track and manager customer service orders and trouble tickets and any 'Customer Data' created, modified, and/or deleted by our customers on this website using our help desk application is also stored securely with Zendesk. Zendesk's privacy policy is available at http://www.zendesk.com/company/privacy. 'Customer Data' may also be sent from Zendesk to our hosted requirements, issues, tasks and bug tracking application Jira hosted securely with Atlassian. Atlassian's privacy policy is available at http://www.atlassian.com/about/privacy.jsp.  Data stored on these servers may be transmitted and stored on our computers located in the countries in which we operate. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.  

Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00). You may instruct us not to process your personal data for marketing purposes by email at any time.

Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email, or by post to the address shown in 'Contact us' on this website.