The system on which service operates is a customized version of the system that Verizon has been using to manage its own fraud threats for some years. As such, it has gained valuable knowledge and experience in the use of the system and how to get the best out it.

Although it is an example from the healthcare industry, it does not necessarily register as a ‘healthcare’ application. Verizon could just as easily provide this service to any number of industries. It is, however, a good example of extending core competencies without changing the culture and also suggests that simply providing a ‘telecom service’ to other industries is less attractive than providing a specific solution such as fraud management...

...Add to this services such as that provided by Movirtu, in which low income customers can access their own account through someone else’s phone, and the potential of all of this looks to be huge.

To read the full article please go to: http://blog.connectedplanetonline.com/unfiltered/2011/07/21/verizons-mobile-triage-smart-hospitals-smart-phones-and-smart-business/